Pub bosses have hit back at a would-be punter who slammed them online despite not even visiting as a customer. The person claimed they were treated like 'dog dirt'.
But bosses at Toby Carvery in Morecombe, Lancashire, were quick to defend themselves, pointing out that the 'customer' never actually physically visited the branch in Lancaster Road. The chain is rated 3.5 stars out of five on TripAdvisor, with more than 1,000 posts by customers.
Of those, nearly 600 rate the place as 'excellent' or 'very good'. Staff are often praised, reports LancsLive.
