Most shoppers enjoy rummaging through the rails at TK Maxx, in pursuit of a bargain. But fans of the popular discounter might want to think twice next time they ask staff to check in the back for another size.
Customers could be forgiven for making what seems a reasonable request. However, it turns out it's pretty pointless, according to an anonymous staff member.
The worker – who knows exactly what goes on behind the scenes at the stores – explained that TK Maxx operates differently from most other shops.
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In fact, you won't find a stock room inside a TK Maxx. So there's very little point in asking employees to check it for you. Talking to Fabulous, the employee explained: "The stock room doesn't exist. If it's not on the shelf, it's not there.
"We do get new stock every day. It's just a game of chance – we don't use the stock room to store stock as it normally goes straight out after it's delivered."
Unfortunately, this leads to confusion for some customers, who end up annoyed when staff fail to check out back at their request. But the good news is shoppers still have a chance to get their hands on the desired item if they are willing to be patient.
As TK Maxx gets in new stock every day, the employee recommends checking back next time you visit the store. Alternatively, you might get lucky if another customer has returned the item you were looking out for.
You'll also want to keep an eye out for single numbers on labels during trips, as former senior merchandiser Daniel Baker previously advised shoppers the number two is a sure sign you've found a brilliant bargain. Appearing in Channel 5 documentary, TK Maxx: How do they do it?, Daniel revealed: "On any label, you can see a number.
"The number that is really exciting to a customer is number two because that means it's genuine stock that was sold at a higher price somewhere else. It's excess stock or something like that."
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