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Los Angeles Times
Los Angeles Times
Entertainment
August Brown

Ticketmaster to Swifties: Our bad. Congress to Ticketmaster: That’s not good enough

After 48 hours of outcry from frustrated fans, Ticketmaster tried to explain the debacle around ticket sales for Taylor Swift’s Eras stadium tour.

They may have to answer to Congress next.

In a statement released on Thursday, the ticketing leviathan — which became part of the Live Nation conglomerate in 2010, drawing antitrust scrutiny — acknowledged that the measures it had in place to give fans equitable access to tickets didn’t work.

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