Ticketmaster has found itself under a great deal of scrutiny over the past six months—from the highest level of American politics to its customers—for failures in its ticketing system. And now it's looking for someone to face the music on its social media channels.
Taylor Swift fans faced chaos when trying to get their hands on a pass for the singer's Eras Tour, which was announced last November. A series of issues from site crashes to cancellations of general sales lead to a senate hearing in February 2023.
