Ticketmaster has issued an apology to fans of Taylor Swift after ticket sales for her Eras tour were plunged into chaos.
The ticket sales business published a statement when fans were left frustrated as their website repeatedly crashed when they were logging on to try and nab a ticket to see Taylor.
They uploaded the apology when Taylor herself also expressed her anger at the failed sale of tickets to her string of shows launched to coincide with the recent release of her album Midnights.