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The Guardian - AU
The Guardian - AU
National
Luke Henriques-Gomes Social and inequality editor

‘Tick-a-box exercise’: majority of jobseekers dissatisfied with billion-dollar Jobactive system, report finds

ACOSS Claire Edwina MacDonald Tony Burke Guardian Australia Workforce Australia
Unemployed woman looking for jobs online. Stock photo.
Respondents to the Acoss survey were concerned that job search requirements were too high, training was not useful, and consultant turnover was too common. (Image: posed by a model.) Photograph: Kilito Chan/Getty Images

Jobseekers are dissatisfied with the poor quality service and punitive treatment they’ve received under a $1bn-a-year privatised employment services program, according to a new report.

An Australian Council of Social Service report, released on Tuesday, surveyed respondents about their experiences of the Jobactive system, which has been the main scheme for people on unemployment benefits in Australia since 2015.

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