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Manchester Evening News
Manchester Evening News
National
James Holt

Three issues statement after customers complain about not getting emergency alert

Mobile network provider Three has issued a statement after some customers failed to receive the emergency alert test on Sunday (April 23).

The government was trailing their new emergency alert system, which will be used in future o warn people about dangerous situations, such as floods or during terror attacks. It was set to be tested out nationwide on all mobile phones that are compatible with 4G and 5G.

However, there was some confusion after many customers using the Three network complained that they did not receive the alert at all.

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