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Irish Mirror
Irish Mirror
National
Michelle Cullen

Three Ireland to refund customers €2.6million after charging for cancelled services

Three Ireland is to refund over €2.6 million to customers after charging them for cancelled services on their contracts.

Telecom regulator, Comreg, examined the company's billing system and found that Three had been keeping post cancellation charges as credits on inactive accounts instead of refunding them.

It found Three were only granting customers the refunds if they requested them.

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