Three friends were mysteriously found dead in an Airbnb while on holiday, with their heartbroken families desperate for answers.
Courtez Hall, 33, and Kandace Florence and Jordan Marshall, both 28, were found dead in Mexico City during the Day of the Dead celebrations last Wednesday (November 2).
The three US citizens' deaths remain under investigation.
The US Embassy has confirmed it is monitoring the investigation but no further information has been available at this stage.
Ms Florence's boyfriend said he was on the phone with her on the night of October 30 and she told him she was feeling unwell.
He explained that their call was disconnected and after failing to get back in touch he called the Airbnb host to make a welfare check.
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The three friends were then found dead by the authorities.
Ceola Hall, Mr Hall's mum told WDSU the family had spoken to him on October 29, when they arrived.
The US Embassy then called the following Monday to say all three had been found dead.
She added: “He loved me, he loved his family. He loved to make everyone laugh.”
The families have reported difficulties in getting information, as well as retrieving personal belongings - largely due to the language barriers.
Mr Marshall's mum, Jennifer Marshall, went to Mexico City, along with Ms Florence’s sister-in-law Amy Green and brother Chad.
All three bodies have now been identified, reports WAVY.
Ms Marshall told the news outlet: “To lose your child is one thing, but in a whole other country and having to manoeuvre language barriers and travel and trying to get his body home, it’s been a lot."
Ms Green added: “We thought that going to the embassy first would aid us in that regard, but they didn’t have translators that could accompany us to the various places like the forensics office or police station."
Ms Marshall said Airbnb explained her son's belongings had been given to Mexican police and that the bodies are expected to be flown to the US this week.
The US State Department said it is “closely monitoring local authorities’ investigation into the cause of death.”
“We stand ready to provide all appropriate consular assistance. Out of respect for the privacy of the families, we have nothing further to add at this time," it added.
Mr Hall was from New Orleans, while Ms Florence and Mr Marshall were from Virginia.
