
So what does ThredUp have to do with AI? ThredUp utilizes AI's data-driven insights to automate back-end procedures, enhance the inspection process, and attract, manage, and engage with clients for its resale business. Tools introduced in 2024 include Image Search, Virtual Stylist, and Personalized Recommendations.
The Image Search allows users to upload pictures and have ThredUp’s platform seek, find, and display similar fashion items. The Virtual Stylist is a chat feature that provides recommendations based on customer inputs, and Personalized Recommendations utilize the full range of data to offer a personalized shopping experience for each client.