Thousands of social welfare recipients will be paid a refund from the Department of Social Protection after a mistake in processing a recent payment.
The Department issued a statement saying that some recipients will get a refund soon after the error with the social welfare cost of living bonus which was paid out to 1.25 million people last month.
The Department says around 12,500 people incorrectly had charges applied to the bonus before it landed in their accounts, RSVP reports.
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In a statement on their website late last month, they said: "The Spring cost of living bonus payment was made to eligible people this week.
"This was an additional bonus payment of €200 made to approximately 1.25 million eligible customers, in addition to their normal weekly social welfare payment.
"The full €200 cost of living payment was paid, but the Department is aware that in a small number of cases (in the region of 1% of payees) direct debits agreed via the An Post Household Budgeting system were applied to the bonus payment, in addition to being applied to a person’s normal weekly payment.
"The Department is working with An Post, the local authorities and housing associations to identify the people affected. In cases where rent was deducted, we are working to recover the amount deducted and arrange for a refund to the affected customers."
"For other An Post deductions customers’ benefit from the full value of the payment through an increase in their credit union account balance or a reduction in balances due on household bills. The Department intends that the refunds for rent will be made to customers no later than by the end of May," they concluded.
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