Thousands of Provident customers who held off on cashing in cheques are being urged to claim their money now - even if the cheques are out of date.
The doorstep lender has been emailing customers to say it is honouring cheques it sent as an offer of compensation.
In many cases, these cheques were often for a lower amount than what people were owed - this meant customers didn't cash in their money because they wanted to take their complaint further.