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The Guardian - UK
The Guardian - UK
Business
Deborah Cole

Thousands of hotels in Europe to sue Booking.com over ‘abusive’ practices

People sitting outside a cafe on a tourist street in Athens, Greece
Tourists in Athens, Greece. The association representing hotels in EU countries is taking legal action against Booking.com over ‘best price’ clauses. Photograph: Ian Dagnall/Alamy

Booking.com is facing a class-action lawsuit from more than 10,000 European hotels arguing that the accommodation mega-site used its muscle to distort the market to their detriment over a 20-year period.

The Association of Hotels, Restaurants and Cafes in Europe (Hotrec), which represents the industry within the EU and is bringing the legal action, recently extended to 29 August a deadline for hotel owners to join the suit because of high demand.

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