
In an ideal world, the Mophie Dual Wireless Charging Pad would be exactly what I need: a convenient spot for my partner and me to charge our smartphones overnight — with no need to worry about different wires because we use an Android and iPhone, respectively — and a USB port to charge a third device as well.
My first mistake was that I purchased my Mophie Pad through Amazon. And so, like most consumers these days, I ran into the issue of receiving a "new" device that was so obviously used, broken, returned, and reshipped to me. It's a problem most tech journalists miss because they get their products directly from companies, while everyday people have to roll the dice.