A woman tried to return a display Coach purse that she kept in the box and never touched, only to realize she couldn’t. The reason why? It had damage and was missing items despite being sold to her to begin with.
In a video with over 80,000 views, Sandy Brown (@sandybrownrn_15) explained a current predicament she encountered after purchasing a large Tabby. Brown bought a large purse from Coach only to realize that she didn’t care for the sizing, returning it the day after getting it. Despite bringing that purse right back to the mall practically in the box, she couldn’t return it. Brown didn’t realize that the Coach store would expect a “like-new” bag despite her buying it worn.
