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The Independent UK
The Independent UK
Business
J.R. Duren

This is the best drive-thru in America - and its focus isn’t food

America’s largest coffee chain can claim another title: the best drive-thru experience in the U.S.

Starbucks got the top customer satisfaction score out of 13 companies, according to the 2026 drive-thru report from trade publication QSR.

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