“This past March, you wrote an article that insurance claims adjusters, like myself, have forwarded on to our colleagues all over the country: How to Deal with Property Insurance Claims After Storms. You and Los Angeles insurance broker Karl Susman made it clear that with proper documentation, claims adjusters ‘want to settle your claim, not reject it.’ The saying ‘one good turn deserves another’ came to mind, and I thought, ‘When the right moment arises, I am going to contact Dennis, and this is the moment,’” wrote “Paul.”
