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The Mary Sue
The Mary Sue
Rachel Thomas

‘They told me it’s wear and tear’: North Carolina woman buys Louis Vuitton leather bracelet. Then it ‘melts.’ Why are people saying it’s user error?

Louis Vuitton North Carolina

A woman from North Carolina purchased a Louis Vuitton leather bracelet in 2021 that proceeded to “melt,” from what the company claims is “wear and tear.” Now, she claims that her bracelet has an obvious defect, considering its significant warping that’s only gotten worse with time.

Quita (@quitaboo14) noticed some peeling on her bracelet a couple of months ago in 2025. She then tried to request that the company help her fix the bracelet, but she ultimately made little progress with the luxury retailer.

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