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WEKU
WEKU
Bram Sable-Smith

They thought they bought Obamacare plans. What they got wasn't insurance

A Google search for Obamacare plans can direct consumers to a series of "lead-generating" websites: nongovernmental webpages that connect insurance brokers to consumers. (Getty Images)

Tina Passione needed health insurance in a hurry in December. The newly retired 63-year-old was relocating to suburban Atlanta with her husband to be closer to grandchildren. Their house in Pittsburgh flew off the market, and they had six weeks to move out 40 years of memories.

Passione said she went online to search for the federal health insurance marketplace, clicked on a link and entered her information. She promptly got multiple calls from insurance brokers and bought a plan for $384 a month. Later, though, when she went to a pharmacy and doctors' offices in Georgia, she was told she did not have insurance.

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