Sometimes, things fall apart: a zip jams, a lid breaks, a seam ruptures. Unless you’re a whiz with a needle or a tube of glue – or have a brilliant repair shop nearby – it can consign the broken item to the back of the cupboard, or worse, to landfill.
But many companies offer repair services, and it may be easier (and cheaper) than you expect. In some cases, as these readers told us, they might replace things altogether. Their stories show that, whether it’s an ancient piece of jewellery or a brand new gift, it pays to ask (and no, none of these people work for, or are associated with, any of these companies; they are just very happy customers).
