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The Guardian - UK
The Guardian - UK
Technology
Dan Milmo and Alfie Packham

‘They’re 25, they don’t do emails’: is instant chat replacing the inbox?

email inbox on a computer screen
Some bosses with global workforces say they no longer trust staff to open emails. Photograph: Getty Images

Could office emails go the way of the fax machine and the rolodex? They have not joined those workplace dinosaurs yet, but there were signs of evolutionary change at the annual gathering of business leaders in Davos this week, where tech bosses said emails were becoming outdated.

The chief executive of the IT firm Wipro, which employs 260,000 people worldwide, said about 10% of his staff “don’t even check one email per month” and that he used Instagram and LinkedIn to talk to staff.

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