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WEKU
WEKU
Health
Brett Kelman

They lost Medicaid when paperwork was sent to a pasture, signaling the mess to come

Tennessee's Medicaid program, TennCare, dropped Katie Lester and her son Mason (right), because of a clerical error in 2019. The Lester family was left uninsured for most of the next three years, including during the birth of youngest child Memphis (left). (Brett Kelman/Kaiser Health News)

Three years ago, Mason Lester, a rambunctious toddler, tumbled off his family's porch and broke his wrist. His mother, nine months pregnant, rushed him to a nearby hospital, where she made a confounding discovery: Their health insurance had vanished.

Alarmed, Katie Lester called the Tennessee Medicaid agency, TennCare, which had covered her during a prior pregnancy and insured Mason since the day he was born.

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