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The Guardian - UK
The Guardian - UK
Business
Simon Goodley

‘They left me in ruin’: Vodafone store operators tell of the impact of commission cuts

When Andrew Kerr collapsed in his kitchen in 2022, his blood pressure was so high that even his wristwatch knew he was in trouble.

“They put a monitor on me to check because my [smart] watch started going off … saying [there was] a fibrillation or something,” the family man from Bangor in Northern Ireland says. “This is where the stress is probably pushing in at its highest level for me.”

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