A passenger has described Transport for Wales as "incompetent" after they left him stranded in Hereford due to a series of cancelled trains. Mabon ap Gwynfor was due to arrive in Cardiff just after midnight having taken a train with one connection. Instead he arrived at 2am having taken two trains, a bus, and a taxi costing £150.
The Plaid Cymru Senedd member had been at a funeral in north Wales on Monday and then put his children to bed before catching the 9pm service from Chirk to Cardiff, which should have one change in Shrewsbury. That journey normally means he arrives into Cardiff around 12.30am.
However he got to Shrewsbury at 9.35pm and saw that the train to Cardiff had been cancelled. He was told to get a rail replacement bus service to Hereford where he would then be able to get a train to Cardiff.
