Article created by: Mindaugas Balčiauskas
Having loyal, returning customers is a godsend because you ensure business (and hopefully even profitability) in the future. However, corporations that completely ignore their target audience’s wants and needs, don’t care about their own reputation, and reduce the quality of their products and services can push people away. The result? Partial boycotts which eat into profit.
Inspired by u/silent_pm, some dissatisfied consumers took to a thread on AskReddit to air their grievances. Below, we’ve collected their thoughts about the brands that have lost their loyalty, as well as the reasons why they’re ditching them for their competitors. Scroll down to check them out.
