A small, nervous-looking woman in a leopard-skin print dressing gown opens the door to two council housing officers. Behind her stands a young boy in a primary school uniform.
“We are just here to check the conditions of the property and the occupancy,” explains Sylwia Olejnik-Ankowiak, who has been tracking down rogue landlords in the deprived east London borough of Newham for more than 15 years. “We need to come in and talk to everyone.”