Right this minute, in offices around the world, business-people are holding high-level meetings to talk about strategy. They’re trying to figure out if they can really achieve the lowest costs, or if they should focus on differentiating their product or try to dominate a niche in the business, and someone is suggesting they try to do a little bit of each, and someone else is replying they’d be doomed. “Should we really be doing all the activities in the value chain?” “No! We need to outsource!” The meetings are getting heated because everyone realizes the decisions could mean life or death.
If you interrupted one of these meetings and asked the participants why they’re discussing these questions, they’d look at you funny. It’s perfectly obvious, after all, that these are the most crucial issues. We talk about them because we have to, and everyone has been talking about them since the dawn of time, they would tell you. But they would be mistaken.
