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The Guardian - UK
The Guardian - UK
Comment
Andy Cowper

There has been a huge drop in NHS satisfaction levels – but don’t let No 10 blame Covid

Sajid Javid visits NHS staff, King's College hospital, London, UK - 10 Jan 2022
‘The NHS elective recovery plan recently announced by the health secretary, Sajid Javid, will not fix the backlog.’ Photograph: EyePress News/REX/Shutterstock

If you’re making a list of Things That Are Not Surprising, then today’s news that public satisfaction with the NHS has fallen to its lowest level since 1997, as revealed in the 2021 British Social Attitudes (BSA) survey, might be near the top.

Satisfaction with the health service has plummeted, with just 36% declaring they are content. In the previous year’s survey, this figure was 53%. Such a 17-point drop is unprecedented over the history of this multi-decade census. More people (41%) are now dissatisfied with the NHS than satisfied, and this holds across all ages, income groups, sexes and political persuasions.

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