The newest to join the industry might be the first to leave. Gen Z is ready to quit if their jobs don’t change to meet their needs. Across the board, the youngest working generation is shaping up to be the most unhappy at work. But it appears as if they’re especially reeling when working within the frontline.
Often overworked and underpaid, frontline employees are feeling pushed to the brink. A majority (75%) of them report feeling burnt out, according to a UKG survey of almost 13,000 frontline workers. That rises to 83% of Gen Zers in said sector.
