The Trafford Centre has a variety of job vacancies available in a broad range of stores and restaurants. There are many opportunities available at the shopping centre, with roles in retail and hospitality, at both entry level and management.
The Trafford Centre is third largest indoor shopping centre in the UK by retail space, situated around five miles away from Manchester’s city centre. It boasts more than 250 stores and eateries – as well bowling alleys and a cinema – across its more than two million square feet of floor space.
More than 30m customers come to the centre every year, according to its website, and it employs thousands of staff. So, if you fancy joining the huge workforce at one of the biggest retail sites in the country, here are some of the jobs at the Trafford Centre you can apply for now.
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Sales Associate – Hugo Boss
Competitive salary plus commission
Boss is seeking a new sales associate to join its store on the Trafford Centre’s Upper Peel Avenue.
Duties within this role include:
- Delivering Customer Service Excellence whilst building a loyal customer base of repeat shoppers.
- Customer relationship management data gathering and quality management.
- Contributing to achieve the store’s performance targets and individual KPIs.
- Supporting in transaction, complaint and return handling.
- Participating in regular training to continuously develop.
- Supporting in all operations for loss prevention and stock management.
The ideal candidate will have previous retail, hospitality or customer service experience, and an excellent understanding of the premium fashion industry.
Both full-time and part-time roles are available.
You can find out more about the role and apply here.
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Assistant Store Manager – Hugo Boss – Selfridges
Competitive salary plus commission
Hugo Boss’ store within Selfridges has an opportunity to join the team as an Assistant Store Manager, supporting the Store Manager to monitor and manage all store areas and team members.
Responsibilities within this role include:
- Full responsibility of all store areas and team members in the absence of the Store Manager and any operational tasks connected with this.
- Supporting the Store Manager in the recruiting process, staff planning and performance measurement.
- Driving the team to achieve the location’s performance targets and KPIs.
- Implementing and maintaining a customer centric mindset to build a loyal customer base.
- Driving the use of all available tools and ensuring procedures are executed and policies followed.
- Building and maintaining awareness of business competitors and local markets by sharing any relevant findings with the Area Manager and retail team.
The ideal candidate will have previous experience in a similar management role within a fashion and lifestyle retail environment.
This is a full-time role.
You can find out more about the role and apply here.
Team Member/Cookie Decorator – Millie’s Cookies
£9.50 per hour
Millie’s Cookies is looking for a new Cookie Decorator to join its busy Trafford Centre store with an immediate start.
Responsibilities within this role include:
- Demonstrating knowledge of Millie’s Cookies products to advise customers in a professional and helpful manner.
- Maintaining all unit displays in accordance with Millie’s Cookies standards.
- Decorating cookies as per customer request/brand standards.
- Consistently meeting shift/daily average spend, waste and portion control targets.
- Maintaining high standards of cleanliness and appearance in all work areas.
Due to lone working hours candidates must be aged 18 or over.
Employees will receive up to 75 percent employee discount on a variety of brands including M&S, Starbucks and Burger King.
This is a part-time role.
You can find out more about the role and apply here.
Retail Supervisor – Nespresso
£22,000 per annum
Nestlé is seeking a proactive and commercially driven supervisor to join the team at its Nespresso store, helping it to achieve sales targets through premium customer service.
Duties within this role include:
- Completing shop floor observations and providing feedback to the team in line with management support.
- Utilising customer experience and everyday coaching across the team.
- Delivering a high standard of customer service.
- Facilitating team training sessions.
- Taking accountability for managing and resolving escalated complaints.
- Monitoring and leading on internal control processes.
- Leading on ad hoc audits.
The ideal candidate will previous supervisory shop floor experience in the retail sector and a proven track record of delivering exceptional customer service.
The position offers full training and development opportunities, along with a bonus of up to 10 percent.
This is a full-time role with the company open to discussing flexible working needs.
You can find out more about the role and apply here.
There is also an opportunity for a part-time Retail Sales Assistant at the store.
Store Supervisor – Vans
Competitive salary
The Vans store has an opportunity for an entry level management position, in which the successful candidate will act as the vital link between store management and the sales associates.
Duties within this role include:
- Supporting the management team to drive sales and profitability.
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready.
- Making sure the store looks great, maintaining all retail operation standards in line with visual merchandising guidelines.
- Ensuring operational policies and procedures are respected.
- Understanding KPIs and playing your part to ensure they are achieved.
The ideal candidate will come from a retail background with some fashion or lifestyle experience and have experience in opening and closing a store, taking responsibility and being in charge when necessary.
This is a part-time role with 20 hours per week required. It also offers 50 percent staff discount.
You can find out more about the role and apply here.
Customer Advisor – EE
£13,674 per annum plus commission
The Trafford Centre’s EE store is look for a new customer advisor to help customers choose the product which suits them from a range of mobile devices, broadband and more.
Duties within this role include:
- Finding every opportunity to boost the store’s success with sensational customer service.
- Creating an environment in which customers feel welcome and comfortable.
- Engaging customers in genuine, enjoyable conversations to understand their needs.
- Helping people choose the right products and showing them how to make their digital life better.
- Keeping up to date with all our products, services and promotions, and those of competitors.
- Taking pride in the appearance of the store, keeping it clean and tidy at all times.
The ideal candidate will able to show how they have worked to and achieved sales targets or deadlines, while showing an interest in communications technology. Prior experience in retail, sales or service would be advantageous, as would knowledge of the telecoms sector.
Salary comes with uncapped monthly commission, based on personal and store targets.
This is a part-time role with 25 hours per week required.
You can find out more about the role and apply here.
Stylist – AllSaints
Designer clothing brand All Saints has an opportunity to join its Selfridges team as a stylist, spending time on the shop floor styling and influencing its customers.
Duties within this role include:
- Styling customers in the latest collections, sharing detailed product knowledge and providing them with an exceptional brand experience.
- Maintaining the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- Stock replenishment, deliveries and digital orders whilst utilising digital tools to support a positive customer journey.
- Greeting customers into the store and tailoring your approach to support the purpose of their visit.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
The ideal candidate will be friendly and attentive, with awareness and knowledge of the AllSaints brand. The successful candidate will receive a wardrobe allowance and employee discount.
This is a full-time role with 37.5 hours per week required.
You can find out more about the role and apply here.
Restaurant Assistant Manager – Tampopo
£13.90 per hour (depending on experience)
There is an exciting management role at the East Asian street food restaurant in the Trafford Centre’s The Orient food court.
Responsibilities within this role include:
- Achieving target sales/profitability and customer satisfaction through the effective management of stock control.
- Ensuring the schedule is completed each shift.
- Ensuring standards of service and physical presentation are delivered effectively.
- Meetings with supervisors and team leaders.
- Staff recruitment, staff rota setting/reconciliation
- Staff training and assessment.
- Orders, deliveries, storage: drink stock, non-food materials and food.
Candidates should have one years’ experience of hospitality management, though full training will be provided.
This is a full-time role with 35-48 hours per week required. Part-time roles are available.
You can find out more about the role and apply here.
L’Oreal Consultant – Boots
£10.30 – £11.35 per hour
The Trafford Centre’s Boots branch is looking for a L’Oreal Consultant to help its customers feel and look great while ensure they return to the store.
Duties within this role include:
- Being the in-store brand expert, letting customers know you are always on hand to help with anything they need.
- Geting to know new product ranges that have just hit the shelves, and which sought after items are on trend, having either been featured online or in magazines.
- Offering customers advice on products they will love and inform them of the latest in-store promotions.
- Achieving and add to store sales targets.
- Inspiring the store teams and customers with energetic and friendly service.
The ideal candidate will be passionate about beauty and beauty products and have great customer service skills.
This is a full-time role with 37.5 hours per week required.
You can find out more about the role and apply here.
Sales Associate – Reiss
Designer clothing brand Reiss is looking to expand its retail team with a new sales associate to assist in providing exceptional customer service and supporting its management team.
Duties within this role include:
- Delivering a premium and tailored customer service experience.
- Providing in depth knowledge of the brand and its products.
- Communicating appropriately and effectively with customers, team members and management.
- Maintaining visual standards.
- Acting as a Reiss Brand Ambassador.
The ideal candidate will have previous experience in a customer-facing environment and excellent customer service skills. Flexibility and the ability to work in a fast-paced retail environment would also be advantageous.
This is a part-time role.
You can find out more about the role and apply here.
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