The Social Security Administration (SSA) is changing how you apply for new benefits and update your direct deposit information. After some pushback, the timeline for implementing the changes has been extended. Additionally, some application services will be excluded from the online/in-person verification process and still be available by phone. The changes have been delayed and won't take effect until April 14.
The changes are being made to implement stronger identity verification procedures to increase protections against fraudulent activity. Social Security beneficiaries will be able to use their online my Social Security accounts to make these changes as they already employ online identity proofing procedures.
