‘Theatre still has a sheen of respectability, so people feel they can behave badly because where they are cancels out how dreadful they are being,” says John, who has been a box office manager for 15 years. From my early 20s to my mid-30s, I too worked in the box office, at some of London’s top theatres. During my decade in the job, I witnessed audience behaviour ranging from the odd and the outrageous to the outright belligerent. If you are under any illusion that theatre audiences are classy, allow my former colleagues to disabuse you of that notion.
The misuse of phones is one of the most common offences. In April, Cynthia Erivo stopped her one-woman West End production of Dracula mid-performance to urge an audience member to stop filming. Former Love Island winner Amber Davies, starring in a tour of Legally Blonde, last month asked staff to kick out an audience member who was filming the performance from the front row of a Dublin theatre. And in May, Rosamund Pike spotted an audience member texting during the climax of her performance in Inter Alia. After the curtain call, Pike returned to the stage and shamed the behaviour, without singling out the culprit. Part of me hoped that, like a teacher, she would make the individual in question read their texts out to the rest of the theatre.
