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The Guardian - UK
The Guardian - UK
Business
Zoe Williams

The secret lives of flight attendants: ‘British passengers always drink like they’ve never drunk before’

A blue and pink image of a female flight attendant holding her head in despair, with a plane flying behind her

Last week, right at the start of this year’s holiday season, a 30-year-old drunk British holidaymaker tried to kiss a male flight attendant on a plane, spent a week in Mallorca presumably thinking his actions were consequence-free, and was then arrested on his way back through Palma airport. In February, Jet2 banned two passengers from the airline for life after a mid-air brawl on a flight from Turkey to Manchester, and last week BA had to cancel a flight back from Barbados, because (some) members of the crew were still too drunk from the hotel bar to operate it. There’s a connection between these incidents, and it’s not just as flight attendant Thomas, 27, puts it: “Well, drunk Brits – you know how that goes”.

The term “air rage” was coined in the 90s, but the behaviour it describes went through the roof post-Covid. In 2021, the number of reported incidents in the US was greater than in the previous three decades combined. A new category of misdemeanour had appeared – mask non-compliance.

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