Salesforce’s (NYSE: CRM) Q3 results and guidance weren’t spectacular compared to the analysts' forecasts, but beauty depends on perspective; it is in the eye of the beholder. Despite delivering mixed results, Salesforce proved its leadership position in CRM remains intact and can sustain long-term profitable growth. Critical details include nearly 10% growth in the core business driven by the 4th industrial revolution.
The fourth industrial revolution is centered on technology and accelerated by AI. Salesforce has included machine learning and AI capability into its platform since its beginnings. It is now a leader in business automation, providing tools businesses use to improve efficiency, unlock sales, improve cash flow, and reduce costs.
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