For eleven years, Tony Schumacher patrolled the streets of Liverpool as a first responder, witnessing the results of horror crimes, people pushed to their limits and communities destroyed.
So harrowing was his experience, he eventually had a nervous breakdown and became homeless.
He says he saw "good, hardworking people being stretched beyond belief" while working on the frontline, and pointed out being a responder means you are never the person to give good news.
