When is fast food not fast food? When it takes forever to come. It's one of the strangest contradictions of modern dining: the places meant to be selling a quick bite are often the ones with the longest queues. The cooking might be fast, but that's about it.
We live in a city where for many, restaurant reservations are plotted with military precision. Yet Londoners, supposedly very busy, are happy to wait for hours for the latest slice of New York-style pizza, a smashburger or the latest in fried chicken. Why?
