Cities will let potholes swallow your suspension, and then they will turn the aftermath into a bureaucratic obstacle course that feels designed to wear you down before you ever see a dime.
Drivers file claims, gather receipts, and follow every rule, only to watch the city shrug and say the road didn’t fail—you did. The whole process feels like a game you never agreed to play, and the house always wins. The truth sits in the fine print, buried under legal language and technicalities that shift responsibility away from the people who maintain the roads and onto the people who pay for them.
