One bit of good news about the “epic IT crash” that brought the western world to a temporary standstill is that it was a product of human error rather than a Russian cyber-attack like the SolarWinds hack of 2020 that had a similar modus operandi.
Last week’s outage was caused by an update that a big US cybersecurity firm, CrowdStrike, pushed to its corporate clients early on Friday morning, which conflicted with Microsoft’s Windows operating system, rendering devices inoperable – with predictable consequences, given that virtually every large organisation in the world is using Microsoft Windows.
