There was something extremely stark about this footage of North West Ambulance Service medical director Chris Grant standing out on a freezing December night, pleading for the public’s help.
Lit by a mobile phone, he apologised for delays and admitted 111 and 999 services were being overburdened.
At 5pm on Monday (December 12), more than 600 patients were waiting for an ambulance across the North West, while 100 emergency vehicles were parked outside of hospitals waiting to handover patients.
