Shopping centre security guard Les Owen has worked in security for thirty years. The 53-year-old started his job at Swansea's Quadrant Shopping Centre nine weeks ago and claims he's already been assaulted by a teenager in the past month. Les works in Swansea Central, which had the highest rates of anti-social behaviour in the whole of Wales last year.
"They cause riots. They're bored. Riding bikes through here and in general just causing a nuisance. They're insolent- you can't talk to them anymore. We're totally ignored. When I was growing up you wouldn't dare answer an adult back. Now it's the norm."
"But there's a lack of things to do for kids. There's no community centres for them to go anywhere. The events they put on for teenagers are very few and far between." You can get more Swansea news and other story updates straight to your inbox by subscribing to our newsletters here.