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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

The little-known London train ticket that could save you Eurostar hassle

A CIV ticket means if a rail train is delayed and you miss the Eurostar departure, Eurostar must honour the ticket.
A CIV ticket means if a rail train is delayed and you miss the Eurostar departure, Eurostar must honour the ticket. Photograph: Trevor Smith/Alamy

Two weeks ago I caught a train from Stafford to London Euston that was due to arrive at lunchtime – in time to catch the Eurostar to Brussels two hours later.

However there was a fatality on the line at Rugby, and all trains were cancelled going into London on the west coast mainline. I ended up having to change my ticket from St Pancras to Brussels, at a cost of £125. Eurostar stated that it wasn’t on their service, so it wasn’t their responsibility.

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