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The Guardian - AU
The Guardian - AU
Comment
Ranjana Srivastava

The ill treatment of my friend’s 90-year-old mother shows how broken our aged care system is

Elderly woman's hands
The aged-care system is so fraught to navigate that when elders end up in emergency for ‘social reasons’, we must treat them with utmost care and respect. Photograph: Yui Mok/PA

This is the story of a 90-year-old woman, her ill treatment at the hands of Australia’s broken aged-care system and how I came to dispense possibly the worst advice of my career. One day, I call an old friend who sounds frazzled. Her mother has been discharged from a private hospital in deconditioned form.

A healing wound demands an intact dressing, which in turn means help with personal hygiene. She is cognitively intact but fatigue-induced risk of medication misadventure calls for oversight. My friend explains that travelling to her mother every morning is becoming logistically difficult and affecting her job.

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