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The Guardian - UK
The Guardian - UK
Politics
Sirin Kale

The hidden life of a courier: 13-hour days, rude customers – and big dreams

Abdul Khan making a delivery
Khan clusters his deliveries to maximise efficiency – and profit. Photograph: Alicia Canter/The Guardian

Abdul Khan has a dream. He wants to own a farm, or maybe a zoo. He will keep rabbits, sheep, cows, dogs, cats, horses and pigeons. There will be a guesthouse that he can rent out to tourists. He doesn’t mind where the farm is – in the UK or back home in Pakistan – as long as there is room for his animals. “I love all the animals,” he says. “Farming is a dream life. I would love it.”

For now, Khan (not his real name) works in London as a courier for a delivery app. Khan, who is in his early 30s, didn’t expect to end up couriering. His plan was always to set up a business. He is a natural entrepreneur. When he was at school in Pakistan, he bought sandwiches and sold them for profit at a market. When he was studying business management, he sold sim cards at a train station. He was good at it – and it is not hard to see why. Khan is charming and charismatic, the sort of person who – as his mother-in-law always tells him – could sell sand to Arabs and ice to Inuit.

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