
The U.S. Department of Education has jeopardized access to financial aid for millions of college students and their families—all because it failed to create a functional online form.
In what is possibly the largest web-based government fumble since the rollout of HealthCare.gov in 2013, the updated Free Application for Federal Student Aid (FAFSA) online form has been a glitch-filled fiasco, infuriating families and universities alike.