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WEKU

Joe Hernandez

The FTC is targeting fake customer reviews in a bid to help real-world shoppers

FTC Samuel Levine

People shop in The Galleria mall during Black Friday on November 26, 2021 in Houston, Texas. (Brandon Bell/Getty Images)

Those of us who shop online may scan customer reviews to get a better sense of products we can't judge for ourselves at a brick-and-mortar store. We may check out online testimonials before booking a haircut or visiting a new restaurant.

But what happens if some of those reviews can't be trusted?

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