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The Guardian - UK
The Guardian - UK
National

The five stages of grief of the British train commuter

Rail passengers at Oxenholme station in Cumbria, many forced to use a bus replacement service until at least the end of July from the west coast main line station to Windermere in the Lake District.
One of the five stages of railway commuter grief: the rail replacement announcement. Photograph: Christopher Thomond/The Guardian

Regarding George Monbiot’s article (Broken-rail Britain: my journey to the heart of the nation’s privatisation nightmare, 12 January), anyone who commutes by train outside London will have gone through the five stages of grief.

First, denial – that the train will be late or, even worse, cancelled, with the train app promising that it is still running.

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