In September 2021, Lynne Hughes was finally able to hug her mum for the first time in nearly two years after seeing her through panes of glass, across lawns and behind acrylic screens in sealed pods.
Tragically, for that final hug Lynne was leaning over mum Doreen's coffin.
Care home resident Doreen Sutton, 91, had died after being rushed to hospital following a fall. Her death had been unexpected so her family were not with her.
