It's pretty obvious where Grammarly went wrong, isn't it? Blame AI. Grammarly's parent company, Superhuman, has been in hot water and facing a class action lawsuit over its use of real experts' names (and their perceived way of writing, editing, and thinking) in its now-discontinued Expert Review feature. The feature relied on AI to guess at how an expert like Tom's Guide's Mark Spoonauer might guide you in your writing.
The good news is that even Superhuman's CEO, Shishir Mehrotra, agrees that the feature was essentially terrible. Speaking with The Verge's Nilay Patel on the Decoder Podcast, Mehrotra admitted, "The feature was not a good feature. It wasn’t good for experts, it wasn’t good for users."
