The distraught family of a 93-year-old woman have spoken out after she was left in agony and "screaming in pain" waiting for an ambulance for 25 hours. It was suspected Elizabeth Davies had broken her hip and couldn't be moved for more than a day.
For more than 24 hours she was left lying on a wooden floor unable to sleep or visit a toilet.
When she did get to Ysbyty Gwynedd, Bangor, she had to wait another 12 hours before being moved to a ward and having surgery.