Jade Akoum is an extraordinary woman, by turns a grieving sister, a ceaseless campaigner for answers and - if she didn't already have enough on her plate - the mother of four children.
For almost four years, she has endured tragedy and crushing disappointment the rest of us can never imagine.
Most people by now are familiar with those heartbreaking pictures of her little brother Yousef Makki, beaming proudly in his Manchester Grammar School uniform with the prospect of a remarkable life stretching out in front of him.
